Terms of Service

This website is operated by Alfalab. 'Alfalab', 'we' and 'us' refer to Alfalab. 'You' means the person using the website, or the organisation they act for.

By using this website you accept these terms. If you do not accept them, please do not use the website.

The content of this website, including service descriptions, cost guides, process descriptions and examples, is general information. It is not an offer capable of acceptance and does not form part of any contract unless a signed proposal or contract says so.

Cost guides describe typical scenarios and scope tiers under stated assumptions. A price for your project is only fixed in a written proposal. We aim to keep information accurate and current but do not warrant that it is complete or free of errors.

Work shown on this website is labelled as client work, an owned venture, a concept or a demo. Demos use synthetic data and may not reflect a production system.

Every project is governed by a written proposal or contract that sets out the scope and exclusions, deliverables, timeline, fees and payment terms, acceptance criteria and acceptance procedure, intellectual property terms, confidentiality, data protection responsibilities, warranty and support. Where that document conflicts with these website terms, the project document applies. Our delivery process describes how stages are accepted.

When you submit a form, upload a file or message us, you confirm that you are entitled to share that information and that it does not infringe anyone else's rights. We handle personal data as described in our privacy policy.

We treat project information you send us with care, but submitting it through the website does not create a confidentiality agreement. If you need one before sharing details, ask us and we will sign a mutual non-disclosure agreement first.

The text, design, graphics, code and other material on this website belong to us or our licensors. You may view and print pages for your own reference when evaluating our services. You may not copy, republish or commercially use material from this website without our written permission, except as the law allows.

Names and marks of third-party products and platforms mentioned on this website belong to their owners. Mentioning them does not imply a partnership or endorsement unless we state one.

This website links to, and may embed, third-party services such as booking tools or messaging platforms. Those services have their own terms and privacy policies, and we are not responsible for their content or availability.

We provide this website as it is and may change, suspend or withdraw any part of it without notice. We do not guarantee it will always be available or free of errors or viruses.

To the extent the law allows, we are not liable for any loss arising from your use of, or reliance on, the website or its content, including indirect or consequential loss and loss of profit, data or opportunity. Nothing in these terms limits liability that cannot be limited under applicable law. Liability for project work is governed by the proposal or contract for that project.

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. Any dispute arising from them or from your use of the website will be subject to the jurisdiction of the courts of the Emirate of Dubai.

Before starting formal proceedings, please contact us so we can try to resolve the matter directly.

We may update these terms. The version on this page applies from when it is published, and continuing to use the website after a change means you accept the updated terms.

Questions about these terms can be sent through our contact page.